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During backups the cpu just to 99% caused by the Veritas Systems Recovery service

During backups the cpu just to 99% caused by the Veritas Systems Recovery service. Creating File and Folder Backup hangs at 5% and I can't restart the service. I have to reboot the server. I use the same user name and password for my other backups and the same NAS. 

I am seeing these errors in the Event log:

 

Error EC8F17B6: Cannot update the system index (.sv2i) file.
    Error E7D10016: Unable to set attributes on '//50-bugs/backups/Alfred/50-ALFRED.sv2i'.
        Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'Access is denied.'
        Success.
Source: Veritas System

2 Replies
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Re: During backups the cpu just to 99% caused by the Veritas Systems Recovery service

I think that you can isolate the issue.

1. Back up to your local disk. If the issue is gone, the cause is in NAS side.

2. Do the backups for volume. If the issue is gone, the cause is in files and folders backups.

3. Select the other files or folders when creating files and folders backup job, and do the backups.
    If the issue is gone, the cause is specific files or folders. Please run CHKDSK command.

4. In general, when the backup job hangs up at 5%, shadow copy process is running.
    The shadow copy is created by VSS on the OS. So try to back up after Windows Update.  

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Re: During backups the cpu just to 99% caused by the Veritas Systems Recovery service

1. I will backup to the local drive and report back on this.

2. It only happens when creating  files and folders backups.

3. It does it on all files and folder backups.

4. Windows updates are not running at the time of backup. But since it is always 5%.. and it is, maybe it has something to do with it.