Error E7B70005: Snapshot error %1. Details: 0xE7B70005

[zipper]

Hello Folks,

I've a problem. One of my Windows 2008 Foundation Server has since 2 weeks problems with

the backup. Sometimes it works sometimes not. I'm running Backup Exec System Recovery 2010

an the Backup is written to RD1000 from Dell. It worked fine for a 1 year.

ERROR E7B70005: Snapshot error ERROR EBAB03F1: OS-Fehler 2.147.754.774..

ERROR E7B70005: Snapshot error %1.

Details: 0xE7B70005

The guys from Dell said, it is a Software Bug.

Did anybody of you have an idea what I can do with this problem?

The cluster size of all HDDs is  4k / 4096

Best regards

Zipper

[criley]

Windows 2008 Foundation is not supported with BESR 2010. It is supported with SSR 2011. Please refer to the SCL links below:

SSR 2011: http://www.symantec.com/docs/TECH157280

BESR 2010: http://www.symantec.com/docs/TECH137684

[zipper]

Hello Mr Riley,

that means that DELL sold a not supported Product to us?

Do you thinks that causes the errors? because it work 1 year fine!

Best regards

[criley]

that means that DELL sold a not supported Product to us?

It looks that way, yes.

Do you thinks that causes the errors? because it work 1 year fine!

I'm not saying that is the reason for the errors. I'm just telling you that it's not supported with BESR 2010 so you wont be able to get support from Symantec until you upgrade to SSR 2011 - that would be my recommendation to you.