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Symantec System Recovery 2011 Prompts for Password

Andre_Hanekom
Level 2

Running in a domain environment. I have the following issue on some computers (Windows XP SP3 and Windows 7). I deploy Symantec System Recovery 2011 agent via console on a computer also connected to the Domain. The deployment works perfect and I also enter the Administrator details and password when prompt. After rebooting the user computer and try to reconnect from the console it prompts again for the password which I enter correctly but still no luck? I tried to uninstall everything even the deployment 'server' side, but with no luck. Other computers don't have this issue of prompting for passwords and username. (Also the same domain? Any ideas?

4 REPLIES 4

Markus_Koestler
Moderator
Moderator
   VIP   

maybe a firewall or DCOM issue ?

http://www.symantec.com/business/support/index?page=content&id=TECH54862

http://www.symantec.com/business/support/index?page=content&id=TECH56166

 

http://www.symantec.com/business/support/index?page=content&id=TECH69112

Andre_Hanekom
Level 2

I tried these steps already. No luck. I was hoping the dcom guide will be solving the issue, but nothing indecision

Markus_Koestler
Moderator
Moderator
   VIP   

Are you using local users or domain users when installing SSR ?

Andre_Hanekom
Level 2

I'm logged in as domain Administrator at both sides.