Unable to See Symantec System Recovery 2013 SP2 in SIM

Hi,

I wish to update the version of our Symantec System Recovery Management Solution 2013 to the latest version which I believe is SP2, however after Updateing the product listings in Symantec Installation Manager (SIM) I can only find SSRMS 2013 SP1.

Has SP2 been released for users of SIM? I know it is available directly from Symantec.

Many Thanks.

 

3 Replies
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Yes, it should be available

Yes, it should be available and has been so for some time.

Let me check on this and get back to you ....

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OK, I can see SP2 for

OK, I can see SP2 for SSR-MS.

Are you doing a new install or updating an existing installation?

If doing an update to existing installation, can you please provide details of the version of SMP you currently have installed.

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I had to upgrade SIM to the

I had to upgrade SIM to the latest version first before it could see SP2, I'm currently running through the upgrade as I type.