07-03-2011 11:17 PM
Hi there people,
I have been struggling to set up a back up scheme using BESR 2010 (V9.0.0.35656) for our domain of 15 stations and I have been receiving contradicting results, which are driving me up the wall.
My configuration is as follows:
I have set up another XP machine to act as my offsite bunker for the backups generated by the other 15 stations and also as a monitoring and managing station for all the rest.
I have successfully connected and deployed agents to 4 stations (with both Sp2 and 3) with ease. I have also set up backups on each and carried them out with no problems what so ever.
However the next two stations in the line have done anything but!
Upon my attempts at connecting with the machines I receive the "you will not be able to connect to the network unless you enter a valid user name and password" prompt and I am asked to try again and again.
My user credentials are indeed valid and entered in the syntax advised by the Symantec manual. FYI; I have made a dedicated user in our domain in charge of the backup projects which also happens to be the local administrator on all the 15 stations. I have also used the same user credentials for the initial 4 which went ahead without a hitch.
I should also mention that one of the stations has XP Sp2 and the other Sp3 installed.
I have been desperately searching the net for an answer but all instances I have dug up are in peer to peer networks and are ultimately caused by a stupefying oversight.
I am left with no real solution to the matter and would appreciate it if you could help me out of this ditch
Thanks
07-04-2011 03:38 AM
Give this one a try:
http://www.symantec.com/business/support/index?page=content&id=TECH62419
07-04-2011 05:43 AM
Thank you for your reply Markus,
I actually ran into this solution in my searches online earlier and I did do as it says. But the security configuration and analysis tool revealed no differences what so ever. According to its analysis all, including the log on as a batch job entry have the same settings. Also the Administrator who is to configure the backups has full access to the detailed areas and still nothing.
Any other ideas?
07-04-2011 09:29 PM
Maybe a DCOM issue but this is very unlikely: http://www.symantec.com/business/support/index?page=content&id=TECH54862
07-05-2011 02:28 AM
I have tried this article before resorting to this forum as well Markus but to no avail.
FYI; both the systems in question are having the very same security system and firewall in place as all the others with the very same configuration to begin with. But even though the other stations did not need such settings, I have configured the security system and the firewall of the systems in question so as to allow all the actions and traffic made by the BESR and its agents. Furthermore to make sure if there was s.th that I was overseeing I even turned them both off completely and still the same results.
I'm stuck! for the first time in a loooong time every little piece of the puzzle is right and even where it should be but for some inexplicable reason they just don't go together and its driving me NUTS!
07-05-2011 03:59 AM
Well in this case you'd better file a case with Symantec.
07-05-2011 06:55 PM
07-21-2011 12:08 AM
Have you solved the issue ?