reset password backup exec system recovery manager

[profundone]

hi,

I lost my password.

message of error

Détails
    Données
        System.Collections.ListDictionaryInternal
    Exception interne
        No connection could be made because the target machine actively refused it 10.29.106.62:8443
    Message
        Unable to connect to the remote server
    Source
        System
    Trace de pile
           at System.Net.HttpWebRequest.GetRequestStream(TransportContext& context)
           at System.Net.HttpWebRequest.GetRequestStream()
           at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
           at BackupManager.BackupManagerSoapBinding.Invoke(String methodName, Object[] parameters)
           at BackupManager.BackupManagerSoapBinding.getManagerVersion()
           at Com.Symantec.RecoveryManager.Tier3ProxyLib.SessionImpl.GetManagerVersion()
           at Com.Symantec.RecoveryManager.Tier3ProxyLib.Tier3Proxy.GetManagerVersion()
           at Symantec.RecoveryManager.MainForm.Logon_AuthenticationEvent(Object sender, AuthenticationEventArgs e)
    Site cible
        GetRequestStream
    
 

Best regards

[SuperBrain]

Unfortunately, there is no way we can recover the password. 

http://www.symantec.com/docs/HOWTO13716 states :

"If you forget the password. (In such cases, you must uninstall, and then reinstall the console and the server software.) Store the password in a secure place; Symantec has no method for restoring a password to the server."

[profundone]

we have 3 accounts and none functions

the following message appears : unable to connect to the remote server

[profundone]

unable to connect to the remote server

we have 3 accounts and none functions

the following message appears : unable to connect to the remote server

regards