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system recovery 2013 error

Philip_Lakic
Level 4

I keep getting the following errors in symantec system recovery 2013 sbs edition.
Sometimes the daily backup works fine and other days I receive errors such as the ones below.
I need these daily backup jobs to work 99.9% of the time. Anyone have any ideas on how to fix this issue?

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System Reserved (*:\), System Drive (C:\), Program Files (D:\).
Error E7C3000F: Device \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy78 cannot read 7040 sectors starting at LBA 13218360.Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'The device is not ready.' (UMI:V-281-3215-6071)

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System Reserved (*:\), System Drive (C:\), Program Files (D:\).
Error E0BB00B5: Snapshot error Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754760.'. (UMI:V-281-3215-6071)

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System Reserved (*:\), System Drive (C:\), Program Files (D:\).Error E0BB00B5: Snapshot error Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'OS error 2147754760.'. (UMI:V-281-3215-6071)

Error EC8F17B7: Cannot create recovery points for job: Drive Backup of System Reserved (*:\), System Drive (C:\), Program Files (D:\).
Error E7C3000F: Device \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy30 cannot read 32768 sectors starting at LBA 18896232.
Error EBAB03F1: Following Operating System error occurred while performing requested operation: 'The system cannot find the file specified.' (UMI:V-281-3215-6071)

 

3 REPLIES 3

Philip_Lakic
Level 4

I have applied the solution in the following technote and the errors still occur.
I've excluded program files; program files x86; programdata.

http://www.symantec.com/docs/TECH125517

 

 

lmosla
Level 6

Hi Philip, refer to this link for a solution :   http://www.symantec.com/docs/TECH200584

TRaj
Level 6
Employee Accredited

To me it seems a sector read issue

Your one of the partitions is unable t readt sector 7040

You should analyse the issue by doing the following

1. run chkdsk /r /f

2. Split the job and run the backup. only for C: n only for D:

Refer :

http://www.symantec.com/docs/TECH200575

 http://www.symantec.com/docs/TECH176836

http://www.symantec.com/docs/TECH152563

We seem to have some better articles on sector issue , probably it might need a reformat.

You can however try these n revrt back.