Hi everyone - IHAC who has proactively inquired about paths to upgrade Windows servers currently running Windows 2008 R2. With Win2K8R2 being EOL'd Jan. 2020, has Windows 2012 been appro...
Hello gyus, I cannot complete the eDiscovery Platform 9.1 installation. The error messages generated in the log are: 11-5-2019-15:54:08: ******************************************** 11-5-2019-15:54:0...
IE 11 is the last version of Internet Explorer. What is the plan for Clearwell after IE 11 support ceases? I have been inquiring as to when Clearwell will receive multi-browser support and the ...
This is very strange: a mysterious large system file of 5GB to 18GB size with a random file name appears right after Clearwell 9.0 installation on brand new Windows Server 2012 R2. We've also s...
Hello Everyone
Any thoughts, suggestions on:
Disabling unused Clearwell services? We have an appliance which is only used for Legal Hold. We would like to disable unused services such as NSFCra...
Hi All I am using version 8.3 hotfix 3 and have processed some psts a number of days ago. I am now trying to add more psts but it isn't working. IS there a different process I should be following to...
I know its not a typical task but is there a way to back out of a CHF patch in clearwell. We currently upgraded from Clearwell 8.1.1 R1 CHF5 to Clearwell 8.2 CHF1 and its seems to be running k...
I am a newbie for the clearwell. I have successfully installed the clearwell 7.1.5 on my computer. when I login into the clearwell UI, it asked me for the username and password. I hav...
We have downloaded and installed the new eDiscovery Platforem 8.3. We receive the following error when we try to login... [#160005] Authentication failed: User id not found or password was incorrec...