About citizen

citizen · 04-22-2016

We've been testing the new EV11 Search page, which is great, but users report their account info is not populated: Is there anyway to auto-populate the Exchange Server and Mailbox information for the users? Thanks! James

citizen · 12-24-2013

I have a single mailbox that will not archive eligible messages and I dont know how to fix it. This is how I caused it: user's vaulted data was accidently deleted.I disabled her Vault account. (so no archiving would take place during restore)I restor...

citizen · 04-16-2013

Hi, I am running EV9.02 and Exchange 2010 SP2. Our current Exchange policy is to only archiving items with attachments if they are older than 180 days. We save a trememdous amount of space with little user impact, but item count is becoming an issue....

citizen · 10-18-2010

We are running a EV8 SP2 on a W2k8 failover cluster. Recently our SQL server was unavailable (DNS issue not SQL issue), but our EV8 SP2 Cluster Resources didn't fail. Does anyone know how to have the Vault alert us if SQL is unreachable? Is there a ...

citizen · 08-16-2010

I have a user who claims EV8sp2 server archived all his mail in his inbox. In other folders mail was not archived. Our policy would not explain this behavior. Is there is a way to determine how this happened? Could the Vault toolbar add-in have gone...

citizen · 05-06-2016

Can someone confirm they have this issue or not? I need to know if this is an issue for everyone or just my enviroment. Users cannot restore messages to their mailbox without entering their primary email address and their mailbox server. Thanks!...

citizen · 12-24-2013

So I should mention that I restored these messages just over a year ago. The policy should archive messages after six months. In report mode I see: Mailbox state Enabled No of items ready to archive 0 No of messages that would be archived 0

citizen · 04-16-2013

So without a better option I was considering the following: Creating two provisioning groups with the two different mailbox policies (both would include all users) Rotate their order on a regular basis so that both archiving policies process as desir...

citizen · 02-01-2012

The error says the certificate chain is not trusted.You likely need to install the root and intermediate certificate on the ISA to support the certificate. Rebooting the ISA as suggested is also a good idea when changing certificates.

citizen · 10-03-2011

If I archive a 30MB message with an attachment, will it be reduced to a 32kb shortcut?

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EV11.01 Search - How to Auto-Populate Exchange Account Info?

Unable to archive eligible messages - how to fix?

Any way to apply this mailbox policy?

SQL was down but EV8 services didn't fail

User claims server archived all his email in inbox

Re: EV11.01 Search - How to Auto-Populate Exchange Account Info?

So I should mention that I

So without a better option I

The error says the

If I archive a 30MB message