I would strongly advise that nobody pays for support. It's not worth it.I recently had 2 cases running. On both I did not recive any call / mail, and after 10-12 days I had to call Symantec support to get any help. And the only help I got: Try reinst...
After upgrading to CPS 11d, one of our servers keeps locking up. Totally "freezes".We tried disabling the service, and the problem goes away. There is nothing in the Windows eventlog.Anyone know why CPS "crashes" the server?
Thank God, I'm not the only one with support problems. Well actually its a bit scary, because this proberly means I'll never get a solution. I knew I was in trouble when I called support. A scary accent, and the feeling that the "Technical Engineer" ...
And it gets better: When they just close your case, then they mail you. But you cant reopen it by mail. Noooo, you have to call them. Well, as always this takes some time. But it gets worse, they cant reopen your case. No, they have to create a new o...
Its "Backup Exec Continuous Protection Agent", executable: rxservice.exe.I only need to turn off this service to stop the server from locking up. The other Backup Exec services are not stopped. CPU: Intel Xeon 2.80Available Physical Memory: 941560 (K...
