It doesn't seem to matter what the message route is. Initially, the arrow is always displayed to the left of the department name. But if you click it and the list fails to expand, the arrow is no longer displayed, it won't come back even if you ch...
Yes, that's it. And, I've realized that it does work sometimes. It always seems to work on the right. But on the left, when I click on the arrow to open it up, the arrow disappears and doesn't come back. Is it timing out? I actually had someone ...