About gwind1

gwind1 · 02-08-2018

Running EV 11.0.1, exchange 2010 sp3.I have several users who cannot restore messages from a single date. In the Event logs I see event ID 6882. Message is Unable to complete retrieval request Reason: The system cannot find the file specified. (0x8...

gwind1 · 01-08-2018

Hi all...I am preparing to upgrade from 11.0.1 to 12. To do this, I need to get my user community familiar with the changes in search. Currently, my test profile is setup on the new search and I have the Search button enabled on the toolbar. My iss...

gwind1 · 02-20-2018

Sorry for the delay. Yes, we archive all older than 90 days. I can't get back that far in the logs unfortunately. I don't believe it was AV scanning. It seems to be widespread amongst users and only for that particular day.

gwind1 · 01-30-2018

Thanks for the replies. I ended up opening a ticket with support. They found my policy was correct, but I had it too low in priority. Once it was moved up to the top, the button automagically appeared.

VOX

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EV 11.0.1 Items missing from single day

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