Opps...... :)
You can exclude opscenter related folder and files
Also below location you can exclude
./installpath/OpsCenter/Server/db/data/
also you can contact to symantec support.
I am not using Opscenter product but find below thread
Check Below Thread and SDO comments,
https://www-secure.symantec.com/connect/forums/antivirus-netbackup-master-media-opscenter-server
I suggest you can call symantec support may be some issue in case loggin
same thread raised
https://www-secure.symantec.com/connect/forums/create-case-page-not-opning
can you provide IE version ?
try to different browser or you can direct call to support
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