About Alain_Deroy

Alain_Deroy · 11-21-2005

Hello All,We're running EV6 on W2K3-SP1. The problem I have is this: When a user with admin rights ont the Vault server connects with the Archive Explorer, everything works fine. When a regular user connects, the AE shows the error "The Enterprise Va...

Alain_Deroy · 12-29-2005

Hello Anthony,I suspect You are correct. I've since uninstalled AV on the vault server. Weird thing because all folders and volumes used by archiving were already excluded from scanning. It must be the av-engine then.Anyway, is there no way to rebuil...

Alain_Deroy · 12-29-2005

Hello,just some more info. There is a weird thing here. When an archived file is attached to a mail message (for example, you attach the file and send it to yourself), the file is accessible after receiving the mail.Could it be an indexing or permiss...

Alain_Deroy · 12-24-2005

Hello,thanks for the reply.A synchronization has been run. The placeholder service is restarted regularly. The admin account password has not been reset/changed. Yes, it has worked. The archive explorer shows the same problem. IE settings are as the ...

Alain_Deroy · 12-23-2005

Hello,we have a similar problem. Although file-size is reflected fine on the fileserver, when trying to retrieve a file, the 20491 error is logged. When I search the vault from the admin console, the files are found but when attempting to retrieve th...

Alain_Deroy · 11-21-2005

Hello David,The initial install was EV5-SP4 on W2K3-no SP. This, however, was only for the pilot (cq. evaluation).The first modules that went into production was for file-archiving only. There was no need for the AE at this stage. Before starting wit...

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