Error when configuring media server appliance on migrated master server

[gl4ucia]

Hi guys, I need help figuring out what's going on when I'm trying to migrate netbackup to a new server.

when migrating the master server to a new server, we received the error "the vnetd proxy encountered an error" when configuring the media server that was already in use on this new server. The media server is a 5240 appliance.

[sanket_pathak1]

Since you migrated the Primary server to a new hardware, that means it also have updated its CA Fingerprint. Know that CA fingerprint gets changed if hardware is changed.

Here is how you can solve the problem

1. run command "nbcertcmd -listCertificate" on media server.

2. identify the certificate that was issued by the old primary server (when it was hosted on old hardware).

3. delete the certifiacate "nbcertcmd -deleteCertificate -hostid <get host id from -listCertificate ooutput>

4. Create a reissue token for the media server on Primary Server.

5. Get new certificate for Media, run command : nbcertcmd -getCACertificate

6. run command : nbcertcmd -getCertificate -token <reissue token value> -force

7. restart Netbackup services (optional)

8. test connectivity from media to primary : bptestbpcd -host <primary server>