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Knowledge Base Articles

How to remove Legal Hold Errors from DA Cases.

  How to remove Legal Hold Errors from DA Cases.   Step 1 :   Get the CaseID for the Colum “Errors” in above Screenshot. Select * from tblCase where StatusID = 20   Step 2 :   Check counts in tblLegalHoldSummaries Select * from tblLegalHoldSummarie...

EV_Ajay by Level 6
Employee Accredited
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Journal Mailbox folders with Enterprise Vault

Have you ever looked inside an Exchange journal mailbox after it's been targeted with Enterprise Vault?  If you have never opened your Enterprise Vault journal mailbox with Outlook, then you should! In this article I'll give a brief list of the fold...

Wayne_Humphrey by Level 6
Partner Accredited Certified
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Troubleshooting Outlook 2007 with Enterprise Vault

General Overview Outlook Web Access in Exchange 2007 has changed quite significantly and so has Enterrpise Vault.  One of the major changes is the fact that Enterprise Vault can no longer proxy requests through the Exchange Server as was the confi...

Maverik by Level 6
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Troubleshooting Enterprise Vault with Outlook Web Access 2003

Troubleshooting Outlook Web Access can be tricky at the best of times.  Add in Enterprise Vault and it becomes a little more complex.  Below are troubleshooting steps that will help you diagnose issues and if necessary supply support with to expedi...

Maverik by Level 6
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Configuring EV's PST Locator task to ignore certain shares

In searching on how to coax the PST Locator task into completing the search of my numerous large NetApp shares (which seems to want to cycle every 24 hours, but that's another article), I was kindly directed to technote 294839, which also appears in ...