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Knowledge Base Articles

The Case for Large Mailboxes

Many organisations for years and years have been promised infinite mailboxes. These are mailboxes with no predefined limits; mailboxes can grow and grow and grow "forever".  Of course, sensible IT teams have always put in place some kind of limit, e...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 1359 Views
  • 0 comments
  • 1 kudos

Archiving Terminated Users and Automation

Something so simple like employees leaving a company can sometimes cause nightmarish problems with software like EnterpriseVault. In fact it isn't just Enterprise Vault, it is many business related pieces of software, and it is the whole decommission...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 625 Views
  • 0 comments
  • 1 kudos

Troubleshooting a mailbox that will not archive in Enterprise Vault

One of the most common questions asked by Enterprise Vault administrators on the Symantec Connect forums is: “Why does this mailbox not get archived?”. There are many different reasons why the mailbox may not be archiving, and in this article we'll g...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 10542 Views
  • 6 comments
  • 2 kudos

One Click FSA Archiving

Recently at two customer sites I watched as they did end user testing of Enterprise Vault FSA. These two customers had been long time users of Enterprise Vault for Exchange, and were now stretching out in terms of their Enterprise Vault deployment an...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 350 Views
  • 0 comments
  • 2 kudos

Archiving an Exchange Personal Archive

If you are a consultant have you ever been to a customer that has started to use Exchange Personal Archives and then decided that they want to go to Enterprise Vault?  Have you ever been to a customer that migrated to Exchange Personal Archives eithe...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 1326 Views
  • 1 comments
  • 4 kudos

Symantec's Foundation for SharePoint Governance

Symantec provides many solutions that can aid a SharePoint administrator in creating a successful governance plan.   This whitepaper outlines how Symantec solutions such as EV for SharePoint, NetBackup, Data Insight and Data Loss Prevention can assis...

dascott by Level 4
Employee Accredited
  • 288 Views
  • 0 comments
  • 0 kudos

UPDATED whitepaper on EV Social Media and IM Archiving

Hi all I’m pleased to announce an updated version of the following whitepaper; “Archiving and eDiscovery of Social Media and Instant Messaging”.  Written by Liam Finn (TFE), with input from Dave Scott (PM) and Ron Ruggles (PM), and now with a lot of ...

How did that mail get archived?

  Introduction Following from a question raised on the Symantec Connect Forums this article aims to outline the different techniques that you can use to determine how a particular mail got archived, and by whom.  It is not a perfect science, but hope...

Rob_Wilcox1 by Moderator
Partner    VIP   
  • 544 Views
  • 3 comments
  • 3 kudos

Selective Journaling with Enterprise Vault

Introduction Message journaling is a crucial aspect of Enterprise Vault.  It builds on top of Microsoft Exchange’s journaling features and effectively means that all items to/from your organisation end up in a journal archive for retention, and disco...

Rob_Wilcox1 by Moderator
Partner    VIP   
  • 3191 Views
  • 14 comments
  • 0 kudos

Granular Restore

  Enterprise Vault has introduced the "Dumpster" for items deleted from the archive. The downside is the missing user interface for self-service restores by the end-user, as well as the limitation to restore "all or nothing". This is what Granu...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 414 Views
  • 0 comments
  • 2 kudos

Problems with Discovery Accelerator due to signed assemblies.

In Enterprise Vault 8 Symantec has followed Microsoft's recommendation to only use signed executable and DLLs to allow authenticity checks that are more reliable than Heuristic based malware detection. On some customers builds this could lead to to ...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 413 Views
  • 0 comments
  • 12 kudos

How to use Enterprise Vault & FireFox as a default browser

Nowday's lots of people are not using IE as their default browser which causes some issues when trying to view archived email or searching. Here is a work around if, like a lot of people, do not want to use IE as your default browser. Mozilla FireFox...

Wayne_Humphrey by Level 6
Partner Accredited Certified
  • 1192 Views
  • 1 comments
  • 19 kudos