FYI.....This error is apparently normal if your backup set contains and database(sql or exchange) files. These flat files can not be backed up via a snapshot. They have to be backed up with the sql\exchange agent.
At least the second tech that I spoke with knew this. The first tech had me un & reinstalling the advanced ofo on the server(which obviously did nothing to help resolve the issue).
There is absolutely nothing in the KB's mentioning this causing this error, but the tech said that he was going to add it.
Good thing I didn't sit on hold for 2.5 hours to find this out........
Message Edited by TerryT on 05-31-200710:07 AM