0xe00084ee - An invalid command was sent to the storage device

[Scott_Ladewig]

I frequently receive this error when trying to run a backup:

Backup- \\WUB-WEB01\C: Storage device "Dell LTO2 1" reported an error on a request to write data to media.
Error reported:
Incorrect function.
V-79-57344-34030 - An invalid command was sent to the storage device.

Followed by:

Completed status: Failed
Final error: 0xe00084ee - An invalid command was sent to the storage device.
Final error category: Backup Device Errors

For additional information regarding this error refer to link V-79-57344-34030

Any ideas? The library is a Dell PowerVault 132T LTO2 with the latest firmware.

[priya_khire]

Hello,

Since when does the error occur? It could occur if the device targeted for backup exec is busy.

Follow the steps below in order to resolve the problem:

- Stop and disable the Removable storage service
- Upgrade to backup exec 10.0 5520 in case you have not already done so. Here is the link for the upgrade:

VERITAS Backup Exec (tm) 10.0 rev. 5520 for Windows Servers Installation Files
http://support.veritas.com/docs/277181

- Install the latest device drivers for 5520 from the following link:

VERITAS Backup Exec (tm) 10.0.5520 - Device Driver Installer (20050815) - Includes Tape Driver Release (20050115) and Robotic Library Release (47) (Intel Only) http://support.veritas.com/docs/278408

Hope this helps.

Note : If we do not receive your reply within two business days, this post would be marked ‘assumed answered’ and would be moved to ‘answered questions’ pool.

Regards.