cancel
Showing results for 
Search instead for 
Did you mean: 

10d Upgrade from 9.1

Joseph_Rappe_2
Level 3
I am gettting 3 error messages when upgrading one particular server form BE9.1 for Windows server to 10d: 1:1305 2: path of install.msi 3: 1008. I am an admin on the box and have copied the install program to different locations on the server.

I have successfully upgraded about 12 servers but this one will not. Server is identical to 5 others that upgraded without issue.

Any suggestions?

Thanks,

Joe
3 REPLIES 3

Ajit_Kulkarni
Level 6
Hello,


With what error the upgrade is failing ?


Can you please check for first "return value 3" error in bkupinst.log ?

If you find, kindly mention that part of the log.


Regards

NOTE : If we do not receive your reply within two business days, this post would be marked "assumed answered" and would be moved to "answered questions" pool.

Joseph_Rappe_2
Level 3
I fixed the problem in an unusual way, I gave the Veritas directory everyone rights, which allowed the upgrade to complete. The Veritas directory did have domain admin rights which I am in the list???

Thanks,

Joe

Asma_Tamboli
Level 6
Hi Joesph,


Thanks for the update! Looks like the issue is resolved!