Our nightly backup keeps failing with the error e00084ca - The data being read from the media is inconsistent. We are running Window 2k3 Server, Backup V10.0 and are using a HP Ultrium 2 LTO Tape drive.
I have gone through the support document V-79-57344-33994 and the problem still exists. The backup fails on the same remote servers each night, if I try to backup the servers on their own the backup is sucessful. I have update the firmware & BIOS on the SCSI card and tape drive. I have also patched Backup Exec with Service Pack 2. The remote servers are running Windows Server 2k3 and we have a Adaptec Snap Server running Guardian OS and has the Unix agent installed.
I have searched Veritas' knowledge base and other web forums and have not yet found the solution to this problem.
Thank You, Richard EdwardsMessage was edited by: Richard Edwards
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Apparently this is a common problem. I have been fighting with it for months. I have done all the updates and still the same thing. I get the V-79-57344-33994 inconsistent data error every morning unless I do a long erase on the tape and restart the server. I have found references to this error on other tech sites. So far I haven't seen any solution other than restarting the server. I don't see that as a viable workaround.
I'm running yet another update as recommended by Deepali. Hopefully this one will fix the issue.
After running the recommended update and restarting the server, Backup Exec failed as usual with the An inconsistency was encountered on the storage media in HP1. error.
I have the same problem, and this is not the first time when Veritas (sorry, Symantec) cannot give a valuable answer! :( We also have support contract, but I think we won't have anymore, because we cannot get help...
I got phone support on this issue from Veritas and HP and after much troubleshooting, HP sent me a new tape drive. This seems to have resolved the issue for me.
