03-06-2009 07:15 AM
Hello,
I have downloaded and implemented 12.5 trial, I have installed an old tape loader driver. This is an SDLT 320 drive. I have searched for the last few days here as well as google to find a resolution but I am at a stand still.
I have changed the registry entry HKLM|Software|Symantec|backup Exec|server|LoadBalaceBehavior to 1 instead of 0.
I have the windows drivers set as "unknown loader" as all of the post state.
I can inventory, format and do any task associated with the drive itself.
The problem I have is that when I try to inventory the library I get the "ready; No idle devices are available" message and it sits there and does nothing.
I have contacted overland and they have had me run some tests, everything came back fine.
I will NOT be purchasing this software unless I know that I can do a restore from the older tapes that we have this is imparitive to our operations.
Any help would be greatly appreciated.
Thank you
03-06-2009 12:00 PM
Did you install the drivers using the driver wizard in Backup Exec yet?
03-08-2009 01:33 AM
Hi,
Before all operations in BE, you must be to install tape driver on windows.
What isexactly your tape model ? and OS version
03-09-2009 06:28 AM
Please take a look at the technote below. I have seen this resolution resolve this issue.