BE 12.5 rev.2213 Freeze sistem windows 2003 ent. ed x64

[enzo]

installed the product (upgrade from v11d->12->12.5) on my Windows 2003 server enterprice edition x64. I set up different backup jobs and did some tests. The server crashes without a reason (no errors on event viewer) and the only way to access the system is to reboot the server. This problem does not occur if the backup does not proceed with backup exec (suspending backup jobs). The backup is done on an external library. In the old version of 11D and 12 I have never encountered this problem (same job and same server). how can I do to find out what the problem is? thanks

[CraigV]

Hi enzo,

First thing's first...make sure that BE 12.5 is updated to SP4 and that you applied all the latest patches thereafter.
Are all your licenses in place, and are there any errors in the Alerts tab in BE 12.5?

Thanks!

[enzo]

BE12.5 is update toSP4 and I applied the latest pacths.
The license is ok and I not have any errors in Alerts tab.

Thanks.

[enzo]

Hi,

I have NFR license and in the Alert tab thera are no errors.

the fix installed:

Backup Exec Installed Updates on \\VENUS:
Service Pack 3
Hot Fix 334837
Hot Fix 327039
Hot Fix 337202
Hot Fix 338037
Hot Fix 340791
Hot Fix 336113
Hot Fix 340027
Hot Fix 345174
Hot Fix 328485
Hot Fix 346104
Hot Fix 347786
Hot Fix 340792
Hot Fix 348110
Hot Fix 352317
Service Pack 4
Hot Fix 355944
 

[CraigV]

Hi Enzo,

Can you please check the Alerts tab in BE and see if it shows any errors there?
If you have any remote servers, I would also suggest running a push-install of updates (BE will do this automatically for you!) from your selection list.

Thanks!