BE 2010 R3 + latest patches
Exchange 2003 SP2 on a physical Win 2003 R2 server
I've had backups scheduled to run for months that have completed succesfully. Early on I was able to restore individual messages and select a single mailbox for restore so I thought it was safe to assume this was still occurring. All of a sudden today I've gone to restore a mailbox and there is no option to select any folders under First Storage Group on any of my backups from the last few months, including from backup sets I know I've restored from before.
When I did a separate full backup right now (non scheduled), I was able to select individual mailboxes for restore. This is using the same credentials as in the scheduled job,
The Exchange settings in both jobs (the scheduled job and the one I just ran as a test) are identifical:
Backup Method: Database & Logs (flush commiitted Logs)
Use Backup Exec Recovery Techhology (GRT)
Perform conistency check
Continue with backup if concistency check fails
When I look at the job log, both say the agent has been used and GRT is enabled for this job:
Backup Method: Full - Database & Logs (flush committed logs)
Microsoft Exchange Server Agent: Started
The option to enable the restore of individual items from the database backup was selected for this backup.
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However when I expand the backup set detail information the one that's working has all the mailbox directories listed and the job that is not letting me restore individual mailboxes just has the following,
If anyone can provide some suggestions as to why this is happening it would be appreciated.
Both jobs definitely appear to have identical settings so I'm confused as to why I can restore individual mailboxes from one and not from the scheduled job.
