BE 9.1 and Sony TSL 11000 Autoloader.

[Kim_Morgan_Elli]

Hi.

I have a Windows 2000 SP4 Server with Backup Exec Build 9.1 4691.

On this server we've connected a Sony TSL 11000 Autoloader. At first this worked fine, but when the server is rebooted the Autoloader changes it name from Sony 1 to Sony 2.

Any suggestions why this is happening.

[Ameet_Thakkar]

In order to troubleshoot the problem, kindly refer the following technote link.

How to disable, delete, and then again re-enable a device in Backup Exec 9.x


http://seer.support.veritas.com/docs/268626.htm


How to recreate tape drives and autoloaders in VERITAS Backup Exec (tm) for Windows Servers


http://seer.support.veritas.com/docs/192144.htm


Also, Uninstall the existing device drivers and reinstall the latest Veritas drivers. Run tapeinst.exe to install Veritas driver.
"TAPEINST.EXE" is located in the directory x:\Program Files\VERITAS\Backup Exec\NT (TAPEINST.EXE" is an automated installation application for installing tape device drivers )

http://seer.support.veritas.com/docs/199881.htm



VERITAS Backup Exec (tm) 9.1 - Device Driver Installer (20050115) - Includes Tape Driver Release (20041231) and Robotic Library Release (45) (Intel Only)


http://seer.support.veritas.com/docs/273853.htm

We hope this helps.