BE for NetWare 9.2

[cletus1]

Before the holiday, I posted a note about the latest build of BE for Netware 9.1 and was advised that I could install BE for NetWare 9.2. I have now downloaded the media and am attempting to install on my NetWare 6.5, SP8 server but cannot get it to accept my media server license number. 

I had the number saved in a MS Word file for safe keeping as well as I obtained the license number from the current running version, 9.1, build 1158.

Any clues as to how I can resolve this issue?

Thanks in advance.

[teiva-boy]

licensing.symantec.com

[Sush---]

You need to check if License of BE for Netware 9.1 will work for BE for Netware 9.2

I think the License key will change and you will have to get a new one

Thanks,

-Sush...

[cletus1]

Thanks....I have been told you can  upgrade to BE 9.2 from 9.1 for no charge.

I will create a ticket and see what I find out.

[Sush---]

Any updates on this ?? Is your issue resolved??

Thanks,

-Sush...

[cletus1]

Have not had the time to pursue. We have been out all week due to icy conditions.

[cletus1]

When I attempt this I am asked to enter a Technical Contact Id, a support Number or a Technical Case Id.

I have none of these. When I attempt to use my name it does not accept it.