BE services don't start after installing SQL Server Patch

[#1]

Hello, I have Veritas Backup Exec (BE) 9.1 sp1 installed on windows2003 std. BEdatabase is on a Sql server 2000 with sp3a. Until now, the system was runningokBut I installed a Path for the Sql server: SQL2000-KB810185-8.00.0859 http://support.microsoft.com/default.aspx?scid=kb;en-us;821334 Now BE services don't start. I can't start them. Every time I try, the eventviewer shows the error message: Application with errors: pvlsvr.exe, version:9.1.4691.15, module with error: dbutil.dll, version 9.1.4691.0, error address0x00005940. Anybody can help?Thak you very muchJuan Carlos

[#2]

"Juan Carlos" wrote:>>Hello, >I have Veritas Backup Exec (BE) 9.1 sp1 installed on windows2003 std. BE>database is on a Sql server 2000 with sp3a. Until now, the system was running>ok>>But I installed a Path for the Sql server: > SQL2000-KB810185-8.00.0859 > http://support.microsoft.com/default.aspx?scid=kb;en-us;821334 >Now BE services don't start. I can't start them. Every time I try, the event>viewer shows the error message: Application with errors: pvlsvr.exe, version:>9.1.4691.15, module with error: dbutil.dll, version 9.1.4691.0, error address>0x00005940. >>Anybody can help?>Thak you very much>Juan Carlos>

[anoop_nair_2]

This issue could occur due to some kind of corruption in the Backup Exec database. Hence suggest you to perform repair of the Backup Exec database.
Follow the steps below to repair the Backup Exec database:
1. Open BEUTILITY (C:\Program Files\VERITAS\Backup Exec\NT) 2. Add the Media server a. Right click on All Media Servers and choose "Add Media Server"
3. Right click on the media server and stop the services .
4. In C:\Program Files\VERITAS\BACKUP Exec\NT\Data copy the BEDB_DAT.MDF 5. In BEUTILITY Right click on the media server name and choose "Repair Database"
After completion of Repair Database process, ensure that all the services are started and you can perform an error free backup.