02-06-2013 01:59 AM
When a user empties the Outlook Deleted Items Folder, the emails are retained for a period of time defined on the exchange server.
Can I recover the retained emails using an Exchange GRT? I can't seem them in the Deleted Items folder for the user when drilling down into the information store on the recover job configuration.
Am I looking in the wrong place?
Do I need to switch something on when configuring the recovery to see them?
Do I need to switch something on in the original backup job to back these up?
Any help greatfully received.
I.
02-06-2013 02:08 AM
Hi,
There would be nothing else to configure within BE. It would backup whatever it can see in the Information Store.
Are these backups done to tape? If so, have you tried to stage to disk first and then do the restore?
https://www-secure.symantec.com/connect/articles/restoring-exchange-or-individual-mailboxesitems-using-backup-exec-howto |
Thanks!
02-06-2013 02:36 AM
02-06-2013 02:39 AM
Mmm...again, I haven't seen any additional settings in BE around this. Your other option is to duplicate to disk, and then use something like Ontrack Power Controls to pull the information out. I know I am mentioning a third party tool, but you don't run BE 2012 which can restore to *.pst.
Download the trial version and see if you get the same issue or not. If you do, then the issue is possibly with Exchange itself.Then run an NTbackup of Exchange and see if you can do your restore. If not...then the issue really lies with Exchange as you have tried 3 different backup/restore applications.
Thanks!
02-06-2013 03:58 AM