10-09-2017 02:32 PM
Hi,
I'm running Backup Exec 16 in a Windows 2012 R2 server in Trial mode to validate the solution, but when I tried to open the tab Reports, it was completely in blank, there is no report to generate.
Also, when I tried to create a custom there is no category to select and create a custom.
Anyone already saw an error as this? How can I solve it?
Thanks
Fernando
Solved! Go to Solution.
10-09-2017 03:09 PM
Hi,
I just found the issue, there is a mistake in the Windows Registry, the install create the key below:
Key: \Software\Symantec\Backup Exec For Windows\Backup Exec\User Interface, Name: Report Path Remote, Value: \\<SERVER>\<UNIT>$\Program Files\Veritas\Backup Exec\
But the correct one needs to be:
Key: \Software\Symantec\Backup Exec For Windows\Backup Exec\User Interface, Name: Report Path Remote, Value: \\<SERVER>\<UNIT>$\Program Files\Veritas\Backup Exec\Reports
Regards,
Fernando
10-09-2017 03:09 PM
Hi,
I just found the issue, there is a mistake in the Windows Registry, the install create the key below:
Key: \Software\Symantec\Backup Exec For Windows\Backup Exec\User Interface, Name: Report Path Remote, Value: \\<SERVER>\<UNIT>$\Program Files\Veritas\Backup Exec\
But the correct one needs to be:
Key: \Software\Symantec\Backup Exec For Windows\Backup Exec\User Interface, Name: Report Path Remote, Value: \\<SERVER>\<UNIT>$\Program Files\Veritas\Backup Exec\Reports
Regards,
Fernando