Backup Exec 2010 VMWare SAN Backups V-79-57344-38277

[Baron164]

I'm having issues trying to backup a VMware environment with Backup Exec 2010. I setup the iSCSI initiator service. The LUN's show up in disk management. I see that the snapshots in vcenter are created and then almost immediately removed. Backup Exec reports failure "V-79-57344-38277 - Unable to open a disk of the virtual machine" I'm using a Dell Equallogic san, is there some specific program or driver I need to load so Backup Exec can talk to the SAN?

[Backup_Exec1 · Accepted solution]

Hi

Please check below 2 link

http://www.symantec.com/docs/TECH155831

http://www.symantec.com/docs/TECH63541

Hope that helps

Thanks

[Nabil_polska]

try first to upgrade to R3 and ru live update to have all HF available

[Nabil_polska]

if i remember will the HF 17 in BE2010R3 fixed the issue but maybe u can face some performance issue let me know if yes i can always help

[pkh]

If you forget something, edit your earlier post and add it in.  Do not post multiple times.

[Gurvinder]

Does the backup work with NBD ? Also is this an Issue with a particular VM or all the VMs ?

[Baron164]

I am already running R3 and it's up to date. NBD backups work fine, they are just slower than I would like. I am trying to get some extra performance by using the SAN backup method.

[Gurvinder]

AVVI Performance Technote : http://www.symantec.com/business/support/index?page=content&id=TECH185691

For the Issue discussed in the thread refer : http://www.symantec.com/docs/TECH77785 If it does not help enable debug as follows on media server :

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Logging    ---> CreateDebugLog to 1

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\VMware Agent   ---> VMware Agent debug log level to 1

Rerun the backup so that the Issue is reproduced. Attach the beremote and bengine logs from BE Install Path\logs and Job Log and we can check it.