Backup Exec 2012 and Hyper-V (Non-clustered): empty selection list

[Mateusz_Kryszki]

Hi! When i try to select VMs for backup job I get an empty list. I use Backup Exec 2012 (up-to-date) and my host is non-clustered (standalone, no AD) Hyper-V 2008 R2 SP1 (up-to-date) server. I tryed rebooting host and agent, reinstalled agent, BE account is in local admins and backup operators groups. Windows event log shows nothing special. Any ideas?

[pkh]

Did you install the Hyper-V agent licence and the Hyper-V option?

[Mateusz_Kryszki]

I did on BE Server. And it works for 3 other servers (also standalone, no HA, no CSV, no AD).

[pkh]

Do you have sufficien number of licences?  You need 1 licence per host.

[Mateusz_Kryszki]

Seems so:

While I was on licensing scan one thing cought my attention though:

Just to clarify, I do have BE license:

[VJware]

Pls check if this helps - http://www.symantec.com/business/support/index?page=content&id=TECH64487

[Mateusz_Kryszki]

Thanks for tip but I do not see described symptoms (VSS errors), besides mentioned fixes are for 2008 not 2008 R2.

[Mateusz_Kryszki · Accepted solution]

I had this in support and it turns out it`s fault of Hyper-V host operating system language beeing non-english. After applaying english language pack everything works fine.

There is even a technote for this: TECH187974