11-10-2014 01:09 PM
Does Backup Exec 2014 requires service account to have the right "Create a token object"? If it does, in which case it needs and which case it doesnt?
I freshly installed the Backup Exec 2014 on a new server (not upgrade). Then I restored the backup jobs using the BEXEC 2010 "catalog" and "Data" folders.
I read 2 articles, one explicitly says Backup Exec 2014 doesn't need this right.
http://www.symantec.com/business/support/index?page=content&id=TECH23689
Another one was updated earlier generally says that is one of the rights required.
http://www.symantec.com/business/support/index?page=content&id=TECH36718
Solved! Go to Solution.
11-10-2014 08:05 PM
"Create a token object" is not required for BE 2014. If is a new install, it is not required and if its an upgrade, its highly possible the account did have this right (as previous versions of BE required it), however if not, there is no need to assign this right for an upgrade either.
11-10-2014 02:23 PM
Hi, No it is not required by Backup Exec 2014, refer here: http://www.symantec.com/docs/TECH223409
11-10-2014 03:21 PM
When opened a support case with Symantec, the support person webexed to my backup server, she said I have to put my backup service account to the local policy "create a token object".
I told her and gave the the first link saying that it's not required anymore according to that article.
She then gave me the 2nd link saying that it's required.
Then later she said it's required because I upgraded from previous Backup Exec version.
So many different sources says slightly different things, i don't know which to believe.
11-10-2014 04:20 PM
11-10-2014 08:05 PM
"Create a token object" is not required for BE 2014. If is a new install, it is not required and if its an upgrade, its highly possible the account did have this right (as previous versions of BE required it), however if not, there is no need to assign this right for an upgrade either.
11-12-2014 08:05 AM
We reused the DATA and CATALOG folders because we want to use all the old jobs that we created.
It was a very frustration webex with Symantec support. I wasted few hours just for the support person to poke around.
I was about to recreate the backup jobs mannually. The Symantec advanced support person called me and he got it working within 5 minutes. Long story short, this article has something that is so important and it's written incorrectly. The Upgrade versions in the table (below 7c) should not have the .0 at the end. http://www.symantec.com/business/support/index?page=content&id=tech50537
The Symantec support guy gave me that article. Then the 2nd guy with webex to my machine, he followed that article (looks like). We couldn't get it to work just because that extra 0 at the end.
We had the machine fresh reinstalled. So, we did fresh installed BE 2014 as well, but just used the backup CATALOG and DATA folders.
11-12-2014 08:13 AM
Thank you for the confirmation, VJware!! It was so frustrated when the Symantec support person kept insisting that I need to grant the service account the "create a token object" right even with the article I sent her, she still made up a reason for me to put that in place.