Ever since I updated Backup Exec 2014 to SP1 using Liveupdate, my Hyper-V GRT backups fail and I cannot restore individual files. This makes filer server restores hard, and renders the software pretty useless.
I rang tech support and they tried to tell me that GRT doesnt work on GPT disks, unfortunately for me the representative is grossly misinformed.
He also tried to tell me that this doesnt work on drives over 2Tb, again, misinformed, as this issue is only applicable to VMWare.
Basically this person would not listen to me when I said its been working for months and the last successful GRT backup was around the 6/10/2014. He just kept telling me that GPT disks are not compatible with GRT, which is wrong and completely irrelevant.
Anyone else had a similar issue?
Error message: The job failed with the following error: Failed to mount one or more virtual disk images. Restores that use Granular Recovery Technology may not be available from this backup set.
Media Server: Windows 2012 x64
Hyper-V Host: Windows 2012 x64
Hyper-V Guest: Windows 2012 x64
Strictly speaking, the tech support person is not wrong. Dynamic GPT disks are not supported for GRT. See page 31 of the SCL below
Check that you meet all the conditions listed on that page.