I've installed Backup Exec 10d Evaluation version on my server with SCSI attached, two drive library. Every time I do an inventory to the library, the library runs through, mounts and dismounts all the carts in the library, then promptly fails after the last is unmounted from the drive. It appears the the Backup Exec Server service simply halts at that point, with an "abnormal termination" message in the sys event log.
- I have turned on Debug on the job engine and remote agent services. The only thing the generated logs display at the approximate time of the failure is -
04/03/06 16:33:23 DeviceManager: timeout event fired
04/03/06 16:33:23 DeviceManager: processing pending requests
04/03/06 16:33:23 DeviceManager: going to sleep for 900000 msecs
- I ran the diags without seeing any obvious (to me) errors reported.
- I have been able to successfully run initialize and backup jobs.
- After the failure, the service seems to (manually) start and be fine until I run another inventory.
I am a new user, so I realize I could be missing something simple. I have tried to search the documentation and forum.
Thanks,
Todd Sales