11-21-2012 10:00 PM
Dear all,
following is my server setup
Windows 2K8 64Bit
SQL Server 2008 R2 64Bit
Backup Exec 2012 64 Bit
the installation went on perfectly ... but when come attempt to access the console i got this error saying following services cannot start
BE Agent Browser
BE Device and Media Service
BE Job Engine
BE Management Service
BE Server
However following service do run fine
BE Remote Agent for Windows
BE Error Recording Service .
when i did into event log i got this
Solved! Go to Solution.
11-22-2012 12:05 AM
Try this solution
https://www-secure.symantec.com/connect/forums/backup-exec-server-service-did-not-start-internal-error-1-occurred-object-51-0#comment-7209961
11-21-2012 10:04 PM
What is the status of SQL server BKUPEXEC service?
Try to start the above service if its not started followed by BE device and media server and than
BE server service.
11-21-2012 10:12 PM
Hi
Please open services for windows and check which service is not starting. Also ensure Sql service for bkupexec is up and running and if not start the services and then try to start other services and check
Thanks
11-21-2012 10:12 PM
The SQL Server Service is Running Fine ... it is a standalone full version of SQL SErver,. I can connect to it using SQL's mgmt console and i am able to see the database (BEDB) created by BE 2012
and the user account that i used to run the all BE service is assigned with sysadmin role in my SQL 2k8 R2.
to double confirmed the access right I even manually create the user role mapping of DBO and data/reader/writer right to BEDB...
what am i missing here.
11-21-2012 10:18 PM
hmmm what do you mean by SQL Service for backupexec ? I can't find that service .
here is the extract of services in my win2K8
Name | Status | Startup Type | Log On As |
Backup Client Agent Service | Manual | Local System | |
Backup Exec Agent Browser | Automatic | success\backupexec | |
Backup Exec Deduplication Engine | Disabled | Local System | |
Backup Exec Deduplication Manager | Disabled | Local System | |
Backup Exec Device & Media Service | Automatic | success\backupexec | |
Backup Exec Error Recording Service | Started | Automatic | Local System |
Backup Exec Job Engine | Automatic | success\backupexec | |
Backup Exec Management Service | Automatic | success\backupexec | |
Backup Exec PureDisk Filesystem Service | Manual | Local System | |
Backup Exec Remote Agent for Windows | Started | Automatic | Local System |
Backup Exec Server | Automatic | success\backupexec | |
SQL Active Directory Helper Service | Disabled | Network Service | |
SQL Full-text Filter Daemon Launcher (MSSQLSERVER) | Started | Manual | Local Service |
SQL Server (MSSQLSERVER) | Started | Automatic | Local System |
SQL Server Agent (MSSQLSERVER) | Started | Manual | Local System |
SQL Server Analysis Services (MSSQLSERVER) | Started | Automatic | Local System |
SQL Server Browser | Disabled | Local Service | |
SQL Server Integration Services 10.0 | Started | Automatic | Local System |
SQL Server Reporting Services (MSSQLSERVER) | Started | Automatic | Local System |
SQL Server VSS Writer | Started | Automatic | Local System |
11-21-2012 10:23 PM
When you install BE with the default SQL express instance than BE creates BKUPEXEC
instance to store BE database. Since you are using a full version of SQL the service is replace
by MSSQLSERVER service.
11-21-2012 10:28 PM
hmm i see .. but I am pretty sure my sql server is running ...
i can even login to it and assign user login and create databases ...
i read some where that one way is to uninstall the BE and reinstall with the SQL server express instance.
I am doubtful of that solutions.
11-21-2012 10:31 PM
What service pack are you using for your SQL Server 2008 R2? If it is SP2, it is not currently supported. See the SCL below
11-21-2012 10:38 PM
yes I am using win2k8 R2 with SP1 and SP2 applied...
so I haev to switch to sql express ? will that impact my full verison somehow ?
11-21-2012 10:41 PM
Its better to you SQL express instead of a full version.There will be no impact on the full version if
you use SQL express instance.
11-21-2012 10:50 PM
Install your BE using the default SQL Express database. There will be no impact on your BE functiionality.
11-21-2012 11:24 PM
Deng it.... after installation with SQL SErver Express ... BackupExec Server give internal error ...
11-21-2012 11:27 PM
here is the list of service that is running
Name | Status | Startup Type | Log On As |
Backup Client Agent Service | Manual | Local System | |
Backup Exec Agent Browser | Automatic | SUCCESS\backupexec | |
Backup Exec Deduplication Engine | Disabled | Local System | |
Backup Exec Deduplication Manager | Disabled | Local System | |
Backup Exec Device & Media Service | Started | Automatic | SUCCESS\backupexec |
Backup Exec Error Recording Service | Started | Automatic | Local System |
Backup Exec Job Engine | Automatic | SUCCESS\backupexec | |
Backup Exec Management Service | Automatic | SUCCESS\backupexec | |
Backup Exec PureDisk Filesystem Service | Manual | Local System | |
Backup Exec Remote Agent for Windows | Started | Automatic | Local System |
Backup Exec Server | Automatic | SUCCESS\backupexec | |
SQL Active Directory Helper Service | Disabled | Network Service | |
SQL Full-text Filter Daemon Launcher (MSSQLSERVER) | Started | Manual | Local Service |
SQL Server (BKUPEXEC) | Started | Automatic | Local System |
SQL Server (MSSQLSERVER) | Started | Automatic | Local System |
SQL Server Active Directory Helper | Disabled | Network Service | |
SQL Server Agent (MSSQLSERVER) | Manual | Local System | |
SQL Server Analysis Services (MSSQLSERVER) | Started | Automatic | Local System |
SQL Server Browser | Disabled | Local Service | |
SQL Server Integration Services 10.0 | Started | Automatic | Local System |
SQL Server Reporting Services (MSSQLSERVER) | Started | Automatic | Local System |
SQL Server VSS Writer | Started | Automatic | Local System |
11-21-2012 11:43 PM
i did a search on symantec.com ... and i came across this KB .. .i followed the instruction and i discovered that the Restric access option in SQLExpress is already set to multi users ....
i even went on a step further to assign the user account that run BE2012 server to be the sysadmin ... but it is still not working.
I am still unable to start the BackupExec Server ...
11-22-2012 12:05 AM
Try this solution
https://www-secure.symantec.com/connect/forums/backup-exec-server-service-did-not-start-internal-error-1-occurred-object-51-0#comment-7209961
11-22-2012 12:21 AM
thanks pkh ... actually i found that as well... very painful and dangerous process. restarting my server now... see how it goes.