Backup Exec doesn't see all my vms on cluster hyperV

[loic_legrand]

Hi,

I have a problem on my Backup Exec server, When I want to backup all my virtual machines on my cluster hyperV, i can see only the VM situated on the first node. 

The two nodes have the remote agent, and the cluster is present in user selection, licence for hyperV is installed too. 

The backup worked perfectly few days ago, and i saw all my VM.

Thanks for your reply.

[CraigV]

...restart the host that doesn't show up all the VMs and try again.

Thanks!

[loic_legrand]

Hi,

Thanks for your reply, I'll restart the node soon, and i'll notify the result.

[loic_legrand]

After the reboot the problem is still the same.

[CraigV]

...any alerts showing up in BE? Is the remote agent running on the host not showing the VMs?

Thanks!

[pkh]

Did you purchase and install 2 Hyper-V agent licences on your media server?

[loic_legrand]

I don't see any alert on BE, and for the license all is ok because i backuped all my Vms few days ago. And THE VM were on the 2 nodes.

[CraigV]

...remove the RAWS agent on the server in question and then push-install it again.

Thanks!

[loic_legrand · Accepted solution]

All is Ok now, i follow http://www.symantec.com/business/support/index?page=content&id=TECH145913 and I see all My Vms.

Thanks for your help.