We have a Windows 2003 server (was SP1 and now SP2) that we have backed up the C and E drives successfully with Backup Exec 10.0 build 5484 for qutie some time now. But after we installed Sharepoint server 3.0 on this server recently (before the SP2 upgrade), the jobs all fail with the following error message in the log:
Directory was not found, or could not be accessed. None of the files or subdirectories contained within will be backed up.
We can backup the SQL server databases, the shadow copy components, and utlity partition on this server, but if we select either the C or E driver in the backup job, we always get the error above after 1-2 minutes of the job starting.
If we shut down Sharepoint, we can then backup the drives. We're not trying to backup Sharepoint in particular, but just the drive data itself.
My guess is that something that Sharepoint Services 3.0 installs or does when it's active is interfearing with the Backup Exec client.
Any ideas before we have to try upgrading to Backupexec 11?
We now have this same issue on another Windows 2003 server. But this one isn't running sharepoint. We tracked it down to a batch of Microsoft updates last week:
- Critical Update for SQL Server 2005 Service Pack 2 (KB 934458) - Security Update for Windows Server 2003 (KB932168) - Security Update for Windows Server 2003 (KB931784) - Windows Malicious Software Removal Tool - April 2007 (KB890830) - Security Update for Windows Server 2003 (KB930178)
My guess is some component of Sharepoint is used in one of these updates and is causing problems with Backup Exec.