Backup Failed with the error

[Vamsi1]

Hi,

A backup job got faield with the following error :

Final error: 0x1 - Incorrect function.
 

Could you please let me know why this type of error appers and whats the solution for this.

Thanks in advance.

[ZeRoC00L]

Can you please describe the situation a bit more ?

- What is the exact BE version you are using

- What is the OS version you are running on

- What kind of Backup device are you using

- Is Backup Exec fully patched.

- Did the backup run sucessfull in the past ?

- Can you post a full backup exec job log ?

[Mahesh_Roja]

Give the above details?

[pkh]

I think your answer is rather obvious.  Do post only when you have something to contribute towards the solution to the problem.

[Kiran_Bandi]

May be an error with tape drive.....

[Vamsi1]

Can you please describe the situation a bit more ?

Yes, I will.

- What is the exact BE version you are using

BE Version is 12

- What is the OS version you are running on

Windows Server 2003

- What kind of Backup device are you using

Tape Library

- Is Backup Exec fully patched.

Yes

- Did the backup run sucessfull in the past ?

Yes Till Thursday the backups were successfully. Only On friday I got this error.

- Can you post a full backup exec job log ?

Yes i have attached.  (Please change the change .txt to .htm)

Can you please check and let me know. Mnay thanks in advance.

[Vamsi1]

Kiran, I have acttahed teh log also. Please check and let me know.

Can you pleae confirm whether it is a tape drive problem?

[ZeRoC00L · Accepted solution]

Since you only get this error once, please re-run the backup again on another tape. It can be a faulty tape.

[pkh]

You should test whether your tape library is functioning correctly.

1) Stop all the BE services

2) Run the HP LT&T tool against your tape library and make sure that you select the write test.

[ZeRoC00L]

If you see the logs, you can see that he is using an IBM library, so the HP TLL tool is not very usefull!

[pkh]

Sorry. My mistake.  I thought I saw HP.  In this case, he should be using whatever IBM tape diagnostic utility to do the test.

[Kiran_Bandi]

Other than a skipped file everything looks fine... 

Till Thursday Backups ran to the same tape or different one?

If different try changing the tape...

As you are using a tape library you can try it with a different drive also..

[Mahesh_Roja]

Just verify the tape once again, in the log says your media which assigned for friday not able to read what i feel.

From the log:

Job name: FUll Backup MAMA01 + MBMA01
Job started: Friday, September 17, 2010 at 11:00:01 PM
Job type: Backup
Job Log: BEX_RUSPTEMAMA01_01131.xml
</PRE></TD></TR></TBODY></TABLE><PRE class=WW>Drive and media mount requested: 9/17/2010 11:00:01 PM
</PRE><PRE class=WW>No appendable media could be mounted.
Switching to overwrite operation on scratch media.

WARNING: The option 'Verify after backup completes' was not selected. Performing a verify operation to make sure that media can be read after the backup has completed is recommended.

[Vamsi1]

Hi All,

I have run the same job on other tape, It completed successfully.

Thank you very much to you for youe suggestions.

[Kiran_Bandi]

Going well for u...

Please mark the appropriate reply as solution...

[Vamsi1]

ok Sure Kiran i will do tha

[Ken_Putnam]

I changed the "solution" because it was ZeroC00L that first suggested re-running the job with another tape, not Kiran

[ZeRoC00L]

Thanks !