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Backup Job is Getting failed on HP LTO 5 Ultirum 3000 Tape Library - Urgent

Vengada
Level 4

Hi Experts,

 

   We are Testing the BE2012 with HP Tape Library. But we are facing issue like Backup Job is getting failed on one of the HP Tape Library.

Scenario:

 We have a Cisco UCS C Series C24M3 Server will two PCIe Slot. On Both PCIe Slot we have inserted the LSI Mega RAID 9285 controller inorder to connect to the HP Tape Library. We have 2 HP Tape Library 1) HP StoreEver 1/8 G2 Tape Autoloader and 2) HP LTO 5 Ultirum 3000.

The Connectivity is made is such a way from LSI Mega RAID 9285-------> SAS Cable --------> HP StoreEver 1/8 G2 Tape Autoloader

The BE2012 was successfully able to list the HP StoreEver 1/8 G2 Tape Autoloader, and we are able to take the Backup and Restore

And then we have left with other PCIe Slot of LSI Mega RAID 9285, so that we made the connectivity like

LSI Mega RAID 9285 -----> SAS Cable -----> HP LTO5 Untirum 3000. Seems this HP LTO5 Ultirum 3000 is a DAS, so only we have gave connectivity directly to server. ( No Separate network connectivity for this Tape Library)

We have installed drivers with HP provided us, and our device manager was successfully able to list this HP LTO5 Ultirum 3000. ( See Screenshot)

In BE2012 we configured the storage and we are able to get one more drive as Tape Drive 002LTO000002. ( Hope this drive is for HP LTO5 Ultirum 3000)

We inserted the cartidge on HP LTO5 Ultirum 3000, but we are getting the Backup Job failed once we start the backup saying "  Inventory Drive 00001 -- The job failed with the following error: Physical Volume Library Drive or Robot paused, offline, or disabled."

 

Can experts guide me to overcome this problem.

 

Thanks.

   

1 ACCEPTED SOLUTION

Accepted Solutions

pkh
Moderator
Moderator
   VIP    Certified

we have inserted the LSI Mega RAID 9285 controller

Your controller is not supported.  Generally, BE does not support controllers which support RAID.  The exceptions are listed in this document

Support policy for HBA that feature RAID

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1 REPLY 1

pkh
Moderator
Moderator
   VIP    Certified

we have inserted the LSI Mega RAID 9285 controller

Your controller is not supported.  Generally, BE does not support controllers which support RAID.  The exceptions are listed in this document

Support policy for HBA that feature RAID