Hi Everyone,
We just started seeing a new problem with Backup Exec, which appears to have started around the end of October, beginning of November.
Environment Details:
Windows 2003 x64 R2 with SP2
Dell LTO Drive - 114T with Ultrium 3 LTO drives
Backup Exec 12.5
We have 2 backup jobs that run every night. One is strictly data, for our file server, etc. The other looks after all the SQL databases, and the Exchange Store. The Data backup runs and completes without issue. The SQL\Exchange job however does not.
This job will run to a certain point transferring data, and then it just seems to stop. However it shows in the Job Monitor, as running....however the Bytes transferred does not change. We have had this job sitting there, for approximately 30 hours, with no change in status, etc. NOTE: checking backup agent on the target server also showed 0 activity.
In terms of troubleshooting, we did think it might be getting stuck at a particular server, as it seemed to at the same server, each time it stopped transferring data. That being the case, we moved the server in question, to the bottom of the selection list. The next time it stuck, the server was confirmed to not be the issue (it stuck at a different location). In terms of size, the backup stops at approximately 280GB. We are running 400\800 tapes, so should have lots of space. Automatic response to alerts is not turned on, so if space was a problem, we should see some indication. However nothing shows up.
The only way to stop the job from running is either reboot the server, or shut down all BE services. Once the Services are restarted, the job wil show as failed. We tried upgrading to SP3 on BE to see if it would make a difference, but nothing changed. At this point, we have no idea what is happening.
Thanks in advance for your help.
Hutch
