Backup completes but fails during verify

[bino85]

Hi all,

We are using backup exec 2012 on a win server 2008 R2 server. Its a pretty basic setup. One server with an SDLT 320 tape drive connected. In the last week or so our backup has failed at the verify portion. I can see the tape is read, the backup runs and completes but the verify fails with the error below (screenshot).

The followjng KB entry doesnt give much of a solution
http://www.symantec.com/business/support/index?page=content&id=TECH158533

I also noticed the following windows event
Event ID 7026- The following boot-start or system-start driver(s) failed to load: dlttape-VRTS

 Is it possible this is related to the tape drive suddenly using the windows drivers for the tape drive versus the symantec drivers?

[Steve_4]

Hi bino,

Sorry you did not mention...Have you already inventoried the tapes as it said?

Verify is a data integrity checker to ensure that you can restore the backup, if it has not created a catalog then the verify will fail as it can't find what it requires.

If you have done that then see if reinstalling the symantec drivers resolve this issue

Regards,
Steve

[bino85]

Hi Steve,

Yes we have inventoried these tapes. I'll double check that again with tonights backup. I'll see if reinstalling the drivers helps.

Bryan

[Dilip_Choudhry]

Hi bino85, Make sure you do Inventory and catalog jobs of all tapes . And retry the job Also check the below link : http://www.symantec.com/docs/TECH158533 http://www.symantec.com/business/support/index?page=content&pmv=print&impressions=&viewlocale=en_US&id=TECH179801 It seems this issue is still under Ivestigarion .