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Backup exec 2010 r2 remote agent installation failed

chetan_k32
Level 4
Partner Accredited

Hi Can anybody guide me with the remote agent installation which i got failed with the "

unexpected error:signature is not IMAGE_CEE_CS_CALLCONV_LOCAL_SIG.

operating system is windows 2003 x64 and its sharepoint web server 2007

6 REPLIES 6

pkh
Moderator
Moderator
   VIP    Certified

What version of BE are you using?  Are you pushing out the remote agent or are you doing a manual install?  If it is one or the other, have you tried the other installation method?

chetan_k32
Level 4
Partner Accredited

It is Backup exec 2010 r2 and i hv tried to push and manually install.

What other option i can try.

pkh
Moderator
Moderator
   VIP    Certified

Uninstall .Net 3.5 and reinstall .Net 3.5 on the problem server.  See this document.

http://www.symantec.com/docs/HOWTO9997

After this, re-install the remote agent.

chetan_k32
Level 4
Partner Accredited

Are you sure that the problem is related with the .net framework and and it will get resolved by reinstalling.

If u have any tech note for the related problem please share.

MrHoek_
Level 4

Dear chetan_k32,

In the past I as well had to uninstall .Net 3.5 and install .Net 3.5. So I don't know if this provides a solution to you but it can harm to try.
Just use know if the problem has been solved or not.

Nick_Elmer
Level 6
Employee

chetan_k32,

Did a little digging on google and found others with this problem. After reviewing a few of the pages, I found a page where a customer of a unrelated product had the same problem, and after uninstalling/reinstalling .NET, his problem was resolved. Give it a shot and let us know your results.