I am a small business IT consultant. I have a customer who is using Backup Exec 8,5 to back up there manufacturing database, public files, and Exchange mailboxes on Windows 2000 SBS.
They keep getting failures from their backups. But viewing the log file, I find no errors. I get an alert message that states the the tape could not be ejected because the device is in use.
Has the backup really failed?
Or is the tape not properly ejecting? ...because the tape/device is bad?
Also, is there a rule of thumb on tape usage? The tapes are 4MM. The entire backup occurs every night. There is no incremental backup.
Any help would be greatly appreciated.