01-02-2014 05:43 AM
Dear Team,
This is my first entry in Symantec forum so rquesting you to please provide any solution for this error,
In our organisation we are using Symantec Backup Exec 2010 R2 with windows Server 2003 R2 x64. few days before this error start to appear in my job list and failed my backup too. The destination server or failure is happening in Windows 2008 R2 Server (Installed in VM ware). I already restart VSS service in services . But i can see that in service list one service is stoped named as 'Backup exec VSS provider'. When i am trying to start that service i am getting a error and its not starting also. In cmd line i typed 'vssadmin list providers' but unfortunately i can not find any service running on it
.
here is the error when i am trying to start 'Backup exec VSS provider'
The Backup Exec VSS Provider service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Backup- XXXX.com
- AOFO: Initialization failure on: "XXXX.com\System?State". Advanced Open File Option used: Microsof... V-79-10000-11217 - VSS Snapshot error. The Microsoft Volume Shadow Copy Service (VSS) snapshot faile...
any help highly appreciated
Solved! Go to Solution.
02-02-2014 08:22 AM
01-02-2014 05:26 PM
01-03-2014 12:13 AM
I am not sure you are meant to start that provider in that way.
What happens if (inside the affacted VM) you run pre-freeze-script.bat form the windows folder and then refresh your services list, do you get a second BE VSS service listed that is then started. Note if this works makes sure you run post-thaw-script.bat afterwards to return the VSS services to the standby position.
These two batch files are usually called by the VMWare Tools at the start of the snapshot request and during the removal and activate the BE VSS provider during backup operations.
01-03-2014 01:09 AM
02-02-2014 06:49 AM
Dear, PKH
Is there any other way to fix this issue (without upgrade). Still now i am facing the same error.
02-02-2014 06:57 AM
Hi all,
I Re-install the Symantec backup agent on client server, restart the services, try without AOFO and with AOFO (from media server), Re-register the dll (below mentioned)
02-02-2014 07:02 AM
When i am starting Backu Exec VSS Provider in Service getting one error
"Windows could not start the Backup Exec VSS Provider service on Local Computer.
error 1053: The servvice did not respond to the Start or control request in a timely fasion"
here is the list of my VSS provider list
02-02-2014 08:22 AM