I was backing up shared folders from a Terastation NAS with Backup Exec under Remote Storage fine with the evaluation version of Backup Exec 10. I installed my serial number when it arrived, and now I can't back up the Terastations using Remote Storage shares or User Defined selections. I verified that the settings under Tools, Options, Network is still checked to "Enable backup of User Shares."
I uninstalled and reinstalled the product, but it still won't see the shares of the Terastations. Is there an option that was enabled with the evaluation copy that I need, or is there some other reason why I can't back up shared folders on a remote device. I even mapped the shares onto local drives on the backup server itself, and it won't allow me to select the mapped drives on the server to back up. Help!