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CPS retention problems

Jorgen_Persson
Level 4
Hi All

So I am having some issues with the CPS retention. It is setup to save every 2h, 7 days, 5 weeks but it deletes the snapshot every night at 12:10 AM. The hourly snapshots work well. I understand that there can be some issues with MS VSS deleting CPS snap shots but I have VSS disabled and it is a dedicated server so there is really nothing else runing then CPS and BackupExec
If any one could give me some ideas what to look for I would be greatfull.

Following errors apperas on the CPS log.

Failed to create snapshot on server 'ACU-SVADM05', volume 'E:\' containing backup destination 'CP Backup Destination'.

Snapshot created on '2/28/2007 7:00:26 AM' for server 'ACU-SVADM05', volume 'E:\' containing backup destination 'CP Backup Destination' has been deleted by an external source.


The VSS Writers are

Writer name: 'System Writer'
Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Instance Id: {974bcee3-c209-4059-a8b2-4548c1a890f6}
State: Stable
Last error: No error

Writer name: 'Continuous Protection Server'
Writer Id: {61b54550-7a4d-480b-80b1-e00ac0a3570a}
Writer Instance Id: {b7d75e2e-64df-431c-a795-93645f56b3f0}
State: Stable
Last error: No error

Writer name: 'MSDEWriter'
Writer Id: {f8544ac1-0611-4fa5-b04b-f7ee00b03277}
Writer Instance Id: {7fbed7d8-833a-4e85-926e-f4cb624c268f}
State: Stable
Last error: No error

Writer name: 'Registry Writer'
Writer Id: {afbab4a2-367d-4d15-a586-71dbb18f8485}
Writer Instance Id: {21cb4e94-f6c0-4bc1-a591-3c5ce773808c}
State: Stable
Last error: No error

Writer name: 'Event Log Writer'
Writer Id: {eee8c692-67ed-4250-8d86-390603070d00}
Writer Instance Id: {e6f885fe-c5d3-44b1-ae72-57c9378cd4be}
State: Stable
Last error: No error

Writer name: 'COM+ REGDB Writer'
Writer Id: {542da469-d3e1-473c-9f4f-7847f01fc64f}
Writer Instance Id: {72154deb-311d-4099-85f2-87f083fe99c2}
State: Stable
Last error: No error

Writer name: 'Removable Storage Manager'
Writer Id: {5d3c3e01-0297-445b-aa81-a48d7151e235}
Writer Instance Id: {20b12075-95a7-4c82-86e1-848a76bde336}
State: Stable
Last error: No error

Writer name: 'Continuous Protection Server'
Writer Id: {e5ed80d5-5108-4f7b-ae18-a8d45fa9ec2d}
Writer Instance Id: {80e3caef-61da-4a4d-ace9-72818196874d}
State: Stable
Last error: No error

Writer name: 'Continuous Protection Server'
Writer Id: {0ef82224-e554-4498-9e7a-0ada776bae02}
Writer Instance Id: {8240e2b1-2497-4321-adc0-4ca8a3b1925f}
State: Stable
Last error: No error

Writer name: 'WMI Writer'
Writer Id: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
Writer Instance Id: {c070537d-0a2d-4845-b4ad-fe1e58397fea}
State: Stable
Last error: No errorMessage was edited by:
Jorgen Persson
1 REPLY 1

perry_baker
Level 6
Employee Accredited
The technote below should answer your questions.

Document ID: 281173
http://support.veritas.com/docs/281173
Backup Exec Continuous Protection Server (CPS) Snapshots are being deleted by Windows 2003 before reaching the age at which CPS will automatically delete them.