Can not start services

[Gil_Levy]

Hi all,

I am using BE 11d build 7170. After restarting server services doesn’t comes up. I am getting those errors:

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Microsoft Visual C++ Runtime Library
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Runtime Error!

Program: C:\Program Files\Symantec\Backup Exec\beserver.exe

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.

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OK  
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beserver.exe - Application Error
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The exception unknown software exception (0x40000015) occurred in the application at location 0x790302da.

Click on OK to terminate the program
Click on CANCEL to debug the program
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OK   Cancel  
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Any advice will be great.

Gil

Thanks

Gil

[KimberlyNNH]

We had a problem where the services wouldn't start but I don't think we were getting the error messages you are getting. We solved it by re-entering the password for each Backup exec service. I think they got corrupted on reboot.

[Felicia]

I am having this same problem.  Re-entering the password did not work.  Are they any other suggestions?

[Felicia]

I was able to rectify this problem. 

There was Endpoint installed on this server prior.  I used the CCleaner tool to clean the registry of all traces of Endpoint

Reinstalled Backup Exec 11d and all is well.