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Can't copy Jobs or Selection Lists between Media Servers 11d and 12.5d

Sergey_Bentex
Level 2
I bought a new server, and connected my existing tapre drive to it.  Installed BEWS 12.5 (x64) and patched it, installed the copy utility.  On my existing server (running 11d) I installed the copy utility, and restarted the server.

I am unable to copy the jobs and selection lists between the servers (I am retiring the server running 11d).  The job always fails with the message:

(Server: "BACKUP") (Job: "Copy Selection List to Media Servers Job 00001") The job was automatically canceled because it exceeded the job's maximum configured run time.

I have been trying to resolve this issue all day, with no success.  Any ideas?

1 REPLY 1

Steve_W_
Level 6
Employee Accredited
Please contact Backup Exec support and open a support case for assistance resolving this issue.