I have just installed BE12.5 and am unable to backup the System State of one of my DCs. The DC used to have the 9.1 agent installed, but it has been removed and the 12.5 agent installed. The ADRA option is licensed and installed on the media server.
I have tried to run a couple of System State backups and each has failed with the following errror:
Backup- \\servername.domain.com\System?State Unable to attach to .
V-79-57344-33899 - The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent.
Note: Click 'Edit Selection List...' to display the View Selection Details tab of the job's selection list. Select the entry with the server that no longer exists and click Delete to remove it.Edit Selection List...
Make sure that the correct version of the Remote Agent is installed and running on the target computer. If the server or resource no longer exists, remove it from the selection list. Edit the selection list properties, click the View Selection Details tab, and then remove the resource.
Additionally, there is mention of "Final error: 0xe000846b" in the job status and a link to article V-79-57344-33899.
The BEremote service never crashes on the DC and no unusual events are in the system and app logs of the DC. Event 34113 is logged in the application log of the media server. The DC backup fails after a fresh reboot. The target for the backup is a B2D folder located on a CIFS share on a Data Domain DD530.
Any hints or thoughts? I've gone through the KB article for V-79-57344-33899 and none of the links seem relevant to this issue. The account the media server uses for access is a domain admin account. The account for BEremote on the DC is local system.
The last bit of information is that the System State backup job copies ~1.2GB of data across the wire and seems to do fine. At the end the job status goes to "Updating catalogs" where it appears to hang before eventually failing with the error above.
Thanks for any help,
RS