Cannot install Remote Agent on server

[Robert_Riggle]

I am trying to install the Remote Agent on a server that at one point had Backup Exec installed on it. I tried to do an uninstall and it kept failing so I had to uninstall it manually. Now when I run RANT32 I get the following error: "You cannot install Backup Exec Remote Agent on a Backup Exec media server". Any ideas on how to keep the server from looking like a media server?

Thanks.

[Amruta_Bhide]

Hello Robert,
It looks like the Manuel Uninstall did leave some traces of Backupexec.
- Try using the Micrsoft's Utility 'MS Cleanup Utility: for the uninstallation:
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?kbid=290301

After uninstalling try installing the remote agent once again.
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Hope this helps you.

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Thanks.Message was edited by:
Amruta Bhide